Frequently Asked Questions

YES! The design of each MagnaCuff can be used for left and right handed users.

Whether you want to use use your left or right hand, be able to switch back and forth between your left and right hand, or want to use a MagnaCuff on each hand while eating meals - each Magnacuff will fulfill your needs. 

NO - The Magnacuff only works with STAINLESS STEEL utensils. 

The strong neodymium magnet incorporated into the MagnaCuff design is highly effective at picking up stainless steel utensils, but will not work with utensils that are made up of other metals such as nickel, aluminum, copper, and iron. Some stainless steel utensils are made with small percentages of these metals, which will decrease the effectiveness of the MagnaCuff. Using 18/0  stainless steel utensils with the MagnaCuff is recommended.

Every MagnaCuff comes with a fork and spoon made of 100% stainless steel - using these will give you the best MagnaCuff experience. 

Refer to our SIZING GUIDE to determine the correct size for your hand.

Visit the RESIZING OPTIONS on our Sizing Guide page for solutions to getting the right fit

The body of the MagnaCuff is 3D printed using PLA plastic which is a biodegradable thermoplastic that is derived from renewable resources like corn starch or sugar cane. PLA is a non-petroleum based plastic that is BPA free and safe for contact with the skin. 

DO

• Use warm water and soap

DO NOT

• Wash your MagnaCuff in the dishwasher
• Wash with hot water
• Store your MagnaCuff in a hot car

Heat can cause the MagnaCuff to warp and lose it's shape, which may result in a poor fit to your hand

YES

Heat can cause the MagnaCuff to warp and lose it's shape, which may result in a poor fit to your hand. Avoid storing the MagnaCuff in a hot car or leaving it exposed to hot temperatures.

The MagnaCuff is only designed to work with a fork or a spoon. The angle required to create a cutting motion is not compatible with the MagnaCuff design and the magnet, while strong enough to secure a spoon or a fork, is not sufficient to maintain hold of a knife while cutting. Do not attempt to use the MagnaCuff to hold onto or use a knife.

A few options

1. Many big name retail stores carry affordable stainless steel utensils that will work with the MagnaCuff. Make sure they are made of 18/0 stainless steel and fit inside the slot of the device.

2. I buy the stainless steel utensils provided with each MagnaCuff from a wholesale restaurant store. Click HERE to order spoons or HERE to order forks - each come in a pack of 12.

3. Replacement stainless steel utensils are available for purchase on our shop. Click HERE to place an order for a replacement set which includes one fork and one spoon.

Adopting a new device into your mealtime can take time to master

We want to make sure you have plenty of time to trial your MagnaCuff

Please take advantage of our 30-day trial period and reach out if you have any questions

We gladly accept free returns & exchanges for different sizes within 30 days of delivery 

Please CONTACT US with any issues and we will work with you to troubleshoot the problem, provide an exchange for a different size, or process a return.